Palmbrokers Ltd
Allerds Way, Crown Lane
Farnham Royal
Berkshire
SL2 3SG
United Kingdom
Telephone: +44 (0)1753 643359
Email: ask@palmbrokers.com
1. Introduction
Palmbrokers Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use and safeguard your personal data when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal information:
- Name
- Company name
- Email address
- Telephone number
- Postal address
- Any information you provide via enquiry forms, email or telephone
- Technical data such as IP address, browser type, and website usage data
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide requested services
- Manage our business relationship with you
- Improve our website and services
- Send relevant communications where you have consented
- Meet legal or regulatory obligations
We only process your data where we have a lawful basis to do so, including consent, contractual necessity, legal obligation, or legitimate business interests.
4. Data Sharing
We do not sell or rent your personal data.
We may share your information with:
- Professional advisers
- Service providers supporting our business operations
- Authorities or regulators where required by law
All third parties are required to respect the security of your personal data.
5. Data Storage & Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
6. Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise your rights, please contact us at ask@palmbrokers.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
7. Cookies
Our website may use cookies to improve user experience and analyse website performance.
Cookies are small text files stored on your device.
We may use:
- Essential cookies – required for website functionality
- Analytics cookies – to understand how visitors use our site
- Preference cookies – to remember your settings
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time.
Any updates will be published on this page.
10. Contact
If you have any questions about this policy or how we handle your data, please contact:
Palmbrokers Ltd
Allerds Way, Crown Lane
Farnham Royal
Berkshire
SL2 3SG
+44 (0)1753 643359
ask@palmbrokers.com
